News

Some shipments have strict timelines. Some shipments have fixed budgets. And sometimes, the obvious solution isn’t an option. But that’s not the customer’s problem. It’s ours to solve.

A full container meant for Malaysia arrived in Singapore by mistake. The cargo had already taken a wrong turn, so the next priority was to stop the issue from growing.

Airfreight logistics can often feel like a race against time. A changed collection slot, missing document, or unavailable carrier can quickly make the difference between timely delivery and costly delays.

In logistics, customer needs can look very different depending on where in the world you are. When logistics realities differ from market to market, customers need people who understand the local context and can connect the right dots quickly.

Not a day goes by without a mention of the Strait of Hormuz, which underlines the importance of the Gulf chokepoint and the ripple effects not only on global supply chains but also on the global economy and geopolitical turmoil that comes with it.

Lesley Gevers, one of our skilled forwarders, is quick to answer when asked about her most important daily responsibility. Her answer illustrates a deep commitment to uncomplicating her customers' world shared by her colleagues. This is how they apply it in practice.

For customers, a shipment may look like cargo moving from A to B. But behind the scenes, it is often a chain of daily decisions that keeps complexity from becoming their problem.

CDP has once again awarded us the highest possible score for supplier engagement – an A rating – recognising us as a 2025 Supplier Engagement Leader.

Scan Global Logistics (SGL) and Hapag-Lloyd are strengthening their partnership to further reduce emissions in ocean freight. By expanding their collaboration and leveraging Hapag-Lloyd’s Ship Green solution and integrating it into the existing product portfolio of emission-reducing solutions that SGL offers, which enables the global freight forwarder’s customers to take immediate and measurable action to decarbonise their global supply chains.