Case

SGL humanises acquisitions

01 Aug, 2023

Mark Talbot, Managing Director UK & IE

In 2021, we acquired Horizon International. With 41 years of industry experience, Mark Talbot, CEO of the UK and Ireland pre- and post the merger, has experienced acquisitions from the inside before. 'I've seen how not to do it', he says without hesitating, 'and now I've seen how to get it right'.

A cultural fit is pivotal to any acquisition we make. So, one of the first actions during due diligence was for the senior management to voluntarily perform an anonymous psychological test to assess the level of matching virtues and values. The fundamental similarities found ensured a smooth integration of the 150 staff in five countries.

 

Mark Talbot, Managing Director UK & IE. Photo: Private photo



How does the larger scale affect business opportunities?

'We are now talking with larger and more diverse types of customers, including new verticals and markets, which has tremendously increased our sales pipeline potential. As a result of these new opportunities, we have substantially increased the size and depth of our commercial team.

One of the most rewarding aspects of the acquisition has been seeing the number of staff who have personally grown and benefitted from the new opportunities which come with the bigger business.

Additionally, the calibre of people we can now attract in certain positions has increased, as well as the opportunities we can offer to retain our team members, which is a crucial pillar in our growth ambitions. Our people are our greatest asset.'

 

What is the most significant difference in daily business since the merger?

'Many of our customers have more and more complex supply chains. They look for people who have the time to understand their most pressing challenges and the expertise to deliver effective solutions anywhere in the world. With our much greater scope, we bring a powerful proposition that underpins how we help uncomplicate their world through our proven global services.

Significantly we are now part of a worldwide network enabling us to provide enhanced capabilities, offer new gateways and more comprehensive customer solutions, which we could not do as comprehensively before.'

 

Why was the acquisition so successful?

'The strength of our virtues aligned to those of Horizon made it clear from an early stage that the fit felt right. Throughout the discussions, the management team were accessible, involved, and transparent in their communication, which made people feel comfortable and part of the journey. In that sense, SGL humanises acquisitions. The priority was to make sure that our customers were happy and not unsettled by the acquisition, and because of the personal approach, it was the case.

All customers have stayed on board. The initial overlap in DNA is the driver behind our success today. I'd say the acquisition was a 10 out of 10. We haven't had a single colleague leave because of the acquisition neither. I think that says it all.

How would you describe your meeting with the SGL spirit?

'If SGL were a person, I'd describe it as a very grounded, humble person who knows who it is and, importantly, what it wants to be. It also knows it needs to keep evolving and staying curious.

The company is global but maintains the flexibility of a small-company mentality, which positively empowers countries and regions to be entrepreneurial and create unique solutions.
The headquarter supports, never dictates, which is a refreshing approach, breeding confidence and a will to do one's best.'

 

 

Read the latest news on your future solutions in action

Expert market updates, articles, and logistics cases fresh from the world

Golden Week 2025 Reminder – Planning in advance ensures smooth supply chains

The annual Golden Week celebrations in China are fast approaching. This year, the holiday period runs from October 1–8, 2025, combining National Day and the Mid-Autumn Festival. Businesses across mainland China, Hong Kong, and Taiwan will either close or operate with limited staffing during this time. If your supply chain relies on goods moving in or out of the region during this period, now is the time to act.

Delta Cargo names Scan Global Logistics as selected freight forwarder for Civil Reserve Air Fleet

Delta Cargo and Scan Global Logistics (SGL) are teaming up in support of the Civil Reserve Air Fleet (CRAF), with Delta designating SGL as its selected freight forwarder. The collaboration, established under a teaming formation agreement, strengthens both organizations’ ability to deliver critical defense and humanitarian supply chain solutions while reinforcing Delta’s long-standing commitment to the United States Transportation Command (USTRANSCOM).

Awarded double ‘A’ rating by CDP – including top score for supplier engagement

CDP has awarded us a double ‘A’ rating in 2024 – the highest possible score – for both our performance in climate change and, most recently, supplier engagement. This recognition from the world’s leading environmental disclosure platform highlights our commitment to reducing emissions not only within our own operations but across the entire value chain we share with customers and partners.

Israel and Iran armed conflict joins US Tariffs at the volatility and chaos table

The global transport and logistics landscape continues to be plagued by an array of geopolitical impacts that effectively have squashed any hope of stability for the remainder of the year. While temporary US tariffs deals are entered into at a steady pace, the fact remains that uncertainty is ever present, pushing global supply chains into a “stop & go” mode, spiced with occasional demand catch up effects.