- Services
When a tradeshow management company faced the challenge of expanding its business across the US and globally, they picked our experts as their reliable partner. Not only did we match the company's level of service but also expanded its network, providing a full range of services in and out of trade shows. This successful partnership has paved the way for the tradeshow management company's global expansion.
Challenge
The company had few locations throughout the US and a small global footprint. The company needed its logistics partner to provide services that were up to par with their existing services and operate with precision to meet the specific requirements customary within tradeshow logistics. Beyond that, they needed to ensure high-quality service to their existing and new customers all year round.
Solution
In partnership with the tradeshow management company, acting as another arm of their business, our team trained and adopted the tradeshow management company's level of service. We learned their full range of services, including inbound logistics, pre-show delivery planning, coordinated delivery, and outbound logistics services. Together, we service exhibitors throughout North America and around the world.
Results
By partnering with us, this company more than doubled its access to a larger market footprint thanks to our vast US and global network. Our experience adhering to the specific requirements of the trade show industry also made us a perfect fit. We developed a formal SOP to allow consistent service, regardless of tradeshow location across the US or globally. We entered a partnership with an understanding that missed deadlines are not an option, shipment visibility needs to be accessible, and customer satisfaction is the top priority.